Our Approach

A Trusted pharmacy partner for residential care facilities across New England. 

Our Values

Our Approach

Medication management in long-term care requires more than fulfillment. It requires coordination, awareness of documentation requirements, and consistent, reliable delivery.

Our approach is built around three priorities.

Accuracy

Medications are prepared and packaged to support safe administration by care staff.

Reliability

Delivery coordination and refill management help maintain continuity of care.

Regulatory Alignment

Services are structured to support oversight expectations, including MAP requirements where applicable.

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Support

State Regulatory Support

Residential care providers across Massachusetts, Rhode Island, and Connecticut operate under state-specific medication management and documentation requirements.

East Bay Pharmacy supports facilities by aligning medication processes with applicable state regulations, including documentation readiness, safe administration practices, and audit preparation.

For Massachusetts group homes, we provide guidance aligned with Medication Administration Program requirements. For facilities in Rhode Island and Connecticut, we support compliance with their respective state oversight standards.

Our pharmacists are available at all times to provide guidance on regulatory questions.

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24 Hour Clinical Access

Residential care operates around the clock. Medication questions and changes can occur at any time.

East Bay Pharmacy provides continuous access to pharmacists to support care teams when decisions about medication administration must be made.

Technology That Supports Coordination

We integrate with various electronic medical record systems and offer a pharmacy portal to support communication between pharmacy teams and care providers.

These tools help improve medication tracking and refill coordination.